Online
dispute resolution in India (ODR in India) is not widely
used and is not well established. The Arbitration and Conciliation
Act, 1996 is based upon assumptions and premises that do not rely
upon information and communication technology (ICT). Naturally, ODR
in India cannot grow in these circumstances. In fact, ODR
in India is facing severe legal roadblocks.
Since ODR is not very much explored in India
therefore there are very few online
dispute resolution service providers in India. Perry4Law
Techno Legal Base (PTLB)
is the best among them. The rejuvenation of ODR
in India by PTLB is well known. The exclusive techno
legal online
dispute resolution (ODR) centre of India is also managed
by PTLB. The exclusive e-courts
consultancy and training centre of India is also managed
by PTLB.
There is an urgent need to streamline Indian efforts in the direction of establishment of e-courts in India. Till the end of October 2012 we are still waiting for the constitution of first e-court of India.
Similarly, there are many emerging areas of ODR that
India has not taken seriously so far. These include domain
name dispute resolution in India, corporate
disputes and online dispute resolution in India,
international
commercial arbitration in India and ODR, e-commerce
dispute resolution in India, international
online dispute resolution, dispute
resolution in technology transactions, online
commercial arbitration in India, online
dispute resolution standards of practice for India and Asia, legal
standards for online dispute resolution for cross-border electronic
transactions, dispute
resolution of cross border technology transactions, UNCITRAL,
ODR and India, online
dispute resolution and cross border e-commerce transactions, etc.
ODR
and e-courts in India must be accepted and adopted by
India urgently. The ODR
and e-courts initiatives of PTLB can be a starting point
to work in these directions. It would be a good idea to seek techno
legal services of Perry4Law
and PTLB by Indian government in this regard.
