Are Online Travel Companies In India Adopting Unfair Practices?

Are online travel agencies in India violating cyber law of India? Are online travel companies in India adopting unfair practices? These are few of the questions that are making round these days.

These doubts and questions are arising because of the nebulous condition of e-commerce law of India. The e-commerce laws in India are still evolving and e-commerce stakeholders in India are not aware of cyber law due diligence in India. Neither the online travel companies nor the online consumers are aware of the consequences of online transactions entered in India in an improper manner.

To further aggravate the position, Indian cyber law is in a poor state of condition. In fact, techno legal experts like Praveen Dalal, managing partner of ICT law firm Perry4Law, have openly suggested repealing of the information technology act, 2000 (IT Act 2000) as it is clearly violating civil liberties in cyberspace.

"Personally, I believe that Indian Cyber law is outdated and it needs urgent repeal," Praveen Dalal said. However, he has been suggesting reforms for the same for the last five years. Dalal also feels that the Indian government is indifferent towards this much needed requisite.

As a result, online travel companies and other e-commerce companies and websites are operating in India with great disregard to the cyber law of India. Further, at times their activities are also suspicious. For instance, many of you must have realised that while booking air or other tickets online, the price of tickets increases substantially suddenly within few seconds.

Numerous complaints have also been lodged in this regard with the online travel companies and agencies of India. The travel portals have sidelined the issue by citing the same as a “technical error”.

This episode has happened in addition to the controversial practice of selling “opaque charges” where the name of the airline is not disclosed till the ticked is booked. Many airlines of India have openly protested against this practice and have either withdrawn their business completely from online travel portals or have reduced it to the sub minimum limits.

There is an urgent need to formulate dedicated laws for online travel companies and agencies of India. Till then the customers have to bear the irregularities and unfair practices on the part of airlines and online travel companies and agencies operating in India. However, they can take sufficient legal actions against both airlines and online travel companies and agencies where the situation and circumstances warrant so.  

Google Artificial And Unnatural Links Strategy

Google has been sending warning notifications to webmasters/owners of websites and blogs that are receiving back links from other websites in a manner that is not in compliance with Google’s webmaster Guidelines.

In the past many website owners have reported that Google has sent them warning notifications about artificial or unnatural links pointing towards their websites/blogs. This is not an ordinary and casual warning and its satisfactory and appropriate resolution is of utmost importance for website owners. Otherwise they may cease to enjoy the benefits of Google’s services especially search engine placements and other search placements.

Many of you may have wondered why your websites are performing poorly despite providing original, timely and genuine contents. This is because spam blogs are picking up your contents and are linking back to your websites and Google treats it as a negative act on your part as it is your website that is gaining PageRank and other ranks.

This exercise may also be a negative SEO technique adopted by your competitor to make your website and business suffer penalties through Google. There is no question of treating such activities lightly as it may affect your business interest in the long run.

Acting immediately against the culprits is the best option. The more you linger the worst would be the situation. Ultimately, a point would come where you have to convince Google to a great length to get back your websites in Google search results.

Either act on your own or hire the services of some good techno legal professionals in this regard if you have received one such notice from Google. If you need techno legal assistance in this regard, you may consult the ICT law firm Perry4Law in this regard. They have first hand and real life and almost real time experience in dealing with these types of cases.

NCTC: Reasons For Its Failures In India

The national counter terrorism centre (NCTC) of India is currently facing severe criticisms and oppositions from many quarters of the society. Whether it is civil liberty activists, political parties, research scholars, security analysts, etc all of them are slamming the NCTC project of India.

None can doubt that NCTC is a project that is of national importance. However, the way it is implemented is really troublesome. This is also the reason why state governments are vigorously opposing the very idea of NCTC. In fact as per the techno legal experts of India, NCTC in its present form is neither constitutional nor desirable.

According to Praveen Dalal, managing partner of New Delhi based ICT law firm Perry4Law and leading techno legal expert of Asia, National Counter Terrorism Centre (NCTC) of India has been facing many ups and downs. This is despite the fact that National Counter Terrorism Centre (NCTC) of India is required to meet the growing National Security Requirements of India.

So what are the problems that have plagued the establishment of NCTC in India? According to Praveen Dalal, Constitutional, Legal and Administrative reasons are behind the limited success of NCTC in India.

For instance, the National Counter Terrorism Centre (NCTC) of India, National Intelligence Grid (Natgrid) Project of India, Aadhar Project of India, Crime and Criminal Tracking Network and System (CCTNS), etc are not governed by any Legal Framework and Parliamentary Oversight. Indian government is not willing to understand and accept that Intelligence Work is not an Excuse for Non Accountability, suggests Praveen Dalal.

Parliament of India must step in to rectify the national security shortcomings that are emerging due to lack of parliamentary oversight and legal frameworks. If Indian executive keeps on imposing projects and initiatives without complying with the constitutional requirement, it would be a sure recipe for disaster.

Privacy Law Firms In India Must Be Proactive

Indian privacy and data protection laws are complicated in nature as they are scattered among multiple legislations, rules and regulations. Further, information and communication technology (ICT) and outsourcing has added their own complexities to the same. Thus, privacy laws, lawyers and law firms in India are still maturing.

Not only we have very few privacy and data protection law firms in India but we have only a handful of cyber law firms in India. One area that has recently interested the legal community pertains to cyber security. Although cyber security as a legal field has started gaining attention of foreign lawyers and law firms yet cyber security law firms in India or cyber security lawyers in India are still missing.

Privacy and data protection has assumed a centre stage due to recent growth of ICT related industries, including e-commerce. Further, sensitive and personal information is also required to be maintained and preserved not only by the government but also private individuals and companies.

According to India’s leading techno legal ICT law firm Perry4Law and its techno legal segment named Perry4Law Techno Legal Base (PTLB), e-commerce regulations and laws in India require the e-commerce companies to maintain privacy and data protection and data security of the information supplied by their customers. Similarly, e-health laws and regulations in India require that sensitive personal information of patients must be kept intact, secure and private. The telemarketing laws of India also intend to prohibit spam communication to protect privacy of individuals. The cloud computing regulations in India must also carry stringent privacy protection safeguards.

We must also have well defined procedure and cell site data location laws in India. As we have no dedicated privacy laws, data protection laws, data security laws, anti telemarketing laws, anti spam laws, etc, cell phones monitoring in India is not legally sustainable.

The role of privacy law firms in India can be very productive. They must insist upon enactment of dedicated privacy laws, data protection laws and data security laws. However, since there are handfuls of privacy law firms in India this task would take some time before Indian government would pay heed to their suggestions.

LPO And KPO In India Is Changing

Legal process outsourcing (LPO) and knowledge process outsourcing (KPO) are two of the most important segments of outsourcing industry. Legal process outsourcing usually covers areas like contract drafting and vetting, legal research, para legal work, arguments drafting, legal due diligence services, etc. Knowledge process outsourcing, on the other hand, takes care of highly specilaised aspects of the outsourcing industry.

Legal process outsourcing (LPO) in India is not a new phenomenon. Even many firms and companies are providing knowledge process outsourcing (KPO) services in India. So basically LPO and KPO in India is well established and world renowned. LPO and KPO firms and companies in India are also world renowned and they provide valuable services to world at large.

However, techno legal LPO and KPO in India is still in its infancy stage. For instance, very few LPO and KPO in India are providing e-discovery services in India. Similarly, very few LPO providers in India are providing that are providing technology related legal due diligence services in India. Further, when it comes to electronic legal due diligence services in India, there seems to be no LPO and KPO services provider except Perry4Law Techno Legal Base (PTLB).

The cyber law trends in India 2012 by Perry4Law and PTLB have predicted that techno legal issues like cyber law due diligence, corporate laws due diligence, social media due diligence, e-discovery, etc would assume more importance in the year 2012. Further, citizen to government (C2G) LPO and KPO services would also rise in the year 2012.

LPO and KPO is a competitive and dynamic field and only the most competent would survive in the long run. With increasing competition from Asian countries, Indian LPO and KPO providers must be more innovative and adapt as per the technological requirements.

Aadhar Project Is Unconstitutional, Undemocratic And Anti Parliamentarian

The Aadhar project of India is a project that has neither a legal backing nor a project evaluation and management support. Naturally, Indian government is now considering scrapping the Aadhar project of India. Aadhar project has been considered to be futile by many experts in India. They have been suggesting that Aadhar project must be suspended till it is made legally valid and constitutionally sound.

However, Aadhar project was kept intact despite it lack of utility and illegal manner of implementation. Sooner or later it is going to be scrapped however till than millions of public money would already be lost. Why not the Indian government could scrap the Aadhar project few years back when it was so suggested by the experts.

According to Praveen Dalal, managing partner of techno legal firm Perry4Law and leading techno legal expert of India, Aadhar Project must be supported by a Techno Legal Framework that must be supplemented by robust Cyber Security, Privacy Protection and Data Protection.

In the absence of these Procedural and Constitutional Safeguards, both Aadhar Project and UIDAI are Unconstitutional, says Praveen Dalal. Even if the National Identification Authority of India Bill 2010 (NIDAI Bill 2010) would have been passed, both Aadhar Project and UIDAI would have “Remained Unconstitutional”, opines Praveen Dalal. We need an altogether different Law than NIDAI Bill 2010 and till such a Constitutional Law is passed, Aadhar Project should be suspended suggests Praveen Dalal.

According to the Aadhar Watch Initiative of India maintained by Praveen Dalal, Aadhar project is suffering from the following illegalities and shortcomings:

(1) Absence of legal framework supporting Aadhar project,

(2) Absence of privacy protections safeguards,

(3) Absence of data protection safeguards,

(4) Possible abuse of Aadhar project as an e-surveillance tool,

(5) Absence of cyber security safeguards to prevent cyber attacks,

(6) Absence of data leakages and data breaches protections,

(7) Mutual disharmony between various governmental agencies and departments.

In the past fake UID cards were freely available to anybody. This undermines the very purpose of the Aadhar number. It has also been reported that home ministry of India is also opposing the Aadhar project. The truth is that Aadhar project is a very dangerous project and it must be scrapped as soon as possible.

However, the unique identification authority of India (UIDAI) kept on pushing the project despite ferocious protests all over India. What is more surprising is the fact that UIDAI has been functioning under an executive order of the ministry of planning. This violates all the constitutional principles that are well established in India.

It seems the Indian government is adopting double standards. While responding to the benign call for a jan lokpal law for India, Indian government was very quick to label it as anti democratic and anti parliamentary. Surprisingly, Indian government is finding nothing wrong with an executive order constitution UIDAI that is clearly violating constitutional scheme. It is now for the Indian government to give this issue a serious consideration as Aadhar project cannot be continues in these circumstances.

Cyber Law Lawyers And Law Firms in India

Cyber law is a technical subject that requires thorough understanding of both technical and legal aspects. This is the reason why most of the lawyers and law firms find it difficult to deal with the same.

There are very few cyber law firms in India and cyber law lawyers in India. Even lesser are cyber security law firms in India. Similarly, e-commerce lawyers and law firms in India also limited in number.

When it comes to cyber forensics law firms in India, we have a single firm in India that provides techno legal cyber forensics litigation, consultancy, corporate advisory and skills development services. Perry4Law is the sole techno legal ICT and IP law firm of India and world wide.

Further, Perry4Law Techno Legal Base (PTLB) is the premier techno legal segment of Perry4Law that takes cares of various techno legal services of Perry4Law.

With the passage of information technology act 2000 (IT Act 2000), the foundation for cyber law of India was laid down. However, even after more than 10 years of passing of the same, very few lawyers, judges, police officers, etc are aware of the same. This ha also led to a limited growth of cyber law jurisprudence in India.

There is an urgent need develop techno legal skills of lawyers, police officers, judges, etc in India. Suitable trainings and skills development exercises must be undertaken by Indian government in this regard.

Natgrid And NIA Have Become Obscure And Unconstitutional

Indian government is implementing various e-surveillance projects in clear violation of human rights and fundamental rights. Merely labeling a project as national security project does not make it one. The truth is that Natgrid project of India is still nebulous and unconstitutional. Exempting it from the applicability of RTI Act 2005 proves this point.

Accountability and transparency are two words that do not apply to Indian law enforcement and intelligence agencies. India has chosen to stick to the British legacy of non transparency. Whether it is laws like official secrets act, Indian telegraph act or the accountability of Indian law enforcement and intelligence agencies, Indian government has even surpassed the Britishers in this regard.

Instead of strengthening the transparency and Parliamentary scrutiny, India is further making these agencies more unaccountable and lawless. The right to information act 2005 (RTI Act 2005) is the sole transparency law of India that needs further amendments and strengthening. However, the proposed right to information rules 2010 instead of strengthening the RTI Act, 2005 took steps that are retrograde in nature.

Firstly, India amended the cyber law of India through the draconian information technology amendment act 2008 that empowered Indian government and its agencies with unconstitutional e-surveillance, internet censorship and website blocking powers. Subsequently, it made the RTI Act 2005 weaker and redundant.

Now Indian government has announced that Central Bureau of Investigation (CBI), national investigation authority of India (NIA) and national intelligence grid (Natgrid) would be exempted from the applicability of RTI Act, 2005. The constitutional validity of national investigation agency act, 2008 (NIA 2008) is still doubtful and CBI and Natgrid are not governed by any law at all. Even the proposed central monitoring system of India is without any parliamentary oversight.

Whether it is CBI or Intelligence Agencies of India, none of them are presently Accountable to Parliament of India, informs Praveen Dalal, managing partner of New Delhi based ICT law firm Perry4Law and CEO of exclusive Human Rights Protection Centre for Cyberspace in India. This casts a doubt about the Impartiality and Transparency of these Agencies, suggests Dalal. Exempting these Agencies without any parallel “Parliamentary Oversight” is against the provisions of Indian Constitution, informs Dalal.

In these days the role of Indian Parliament has been reduced to almost nothing. Important laws are never passed and existing laws like the cyber law of India have been made e-surveillance instrumentality for Indian government and its agencies. The Parliament of India needs to take its legislative role seriously, at least now.

ICANN Approved Generic Top Level Domains Extension

Internet Corporation for Assigned Names and Numbers (ICANN) has approved the extension of generic top level domain names (gTLDs). Though other important issues have yet to be decided but at least the way for allotting new gTLDs has opened.

How this decision of ICANN would change the Internet is yet to be seen but ICANN must be prepared for unforeseen challenges. Further, domain name disputes and other intellectual property rights (IPRs) disputes would arise in future with this expansion of gTLDs.

The same would still be governed by the Uniform Domain-Name Dispute-Resolution Policy (UDRP) of ICANN till some modified rules or procedure is established by ICANN.

Applications for new gTLDs will be accepted from 12 January 2012 to 12 April 2012. The same should be made as per the procedure prescribed by ICANN’s Applicant Guidebook.

In future, ICANN’s Applicant Guidebook needs to consider and adopt many more crucial issues like upgradation of UDRP procedure, better and expeditious Dispute Resolution Mechanism, enhanced Cyber Security Initiatives for Domain Name and DNS, better National and International Cooperations with Governments, NGOs and Dispute Resolution Providers, considering interests of Developing Countries and NGOs, etc, suggests Praveen Dalal, managing partner of New Delhi based ICT and IP law Firm Perry4Law and CEO of the exclusive Techno Legal Online Dispute Resolution Centre of India (TLODRCI).

While additional gTLDs have been approved by ICANN yet it requires lots of efforts to successfully manage this ambitious expansion. ICANN would start spreading public awareness about it very soon. It would be beneficial for the applicants to seek help of good techno legal professionals in this regard.

An Ideal Jan Lokpal Bill 2011 Of India

Now that it is clear that the proposed Jan Lokpal bill 2011 of India could not be drafted before the deadline we must proceed further to discuss what an ideal Jan Lokpal bill must have.

Fortunately, Praveen Dalal, managing partner of New Delhi based law firm Perry4Law and leading techno legal expert of India has explained what an ideal Jan Lokpal Bill must have.

He has suggested many far reaching and reformative provisions in the proposed Jan Lokpal Bill of India. He has also sent these suggestions to the government of India.

He has stressed upon pro active use of information and communication technology (ICT) for effective administration and implementation of the proposed Jan Lokpal Bill.

Let us hope these suggestions would be accepted by Indian government and would be incorporated in the final draft of the Jan Lokpal Bill of India.

Google Continues With Its Censorship Drive In India

Google has been in controversies from time to time. Whether it is illegal data gathering, censorship of Google news searches, manipulation of search results, etc, Google has been doing it all. In fact, it seems Google is actively helping Indian government and its agencies for messing up with Aadhar project, UIDAI, World Bank or any other similar post that questions the wrong practices of Indian government.

What is more astonishing is that India does not have a “Constitutionally Sound Law” for Lawful Interceptions, E-Surveillance, Websites Blocking, Internet Censorship, etc says Praveen Dalal, managing partner of New Delhi based ICT law firm Perry4Law and leading techno legal expert of India. Praveen Dalal has spearheaded the exclusive centre for protection of human rights in cyberspace that keeps a close watch upon civil liberty issues of cyberspace.

One of the most controversial projects imposed by Indian government upon Indian citizens is unique identification project of India (UID project of India) or Aadhar project of India. It is managed by Nandan Nilekani led unique identification authority of India (UIDAI). Both Aadhar project and UIDAI are unconstitutional and operating without any Legal Framework and Parliamentary Oversight, informs Dalal.

Aadhar project and UIDAI are based upon deceit and deception. There is no legal framework, no defined policies and guidelines and most importantly no procedural and civil liberty safeguards.

However, nothing can match the evil practice of websites and Internet censorship in India done by Indian government, its agencies and commercial companies operating in India. For instance, Google has been censoring critical web posts regarding Aadhar project of India and unique identification authority of India (UIDAI) for the past two or more years. Further, it has also temporarily filtered some of our posts questioning the practice of World Bank to grant unaccountable loans to countries like India. Further, international loans and grants related posts questioning the role of World Bank and Indian government are also poorly placed in search results.

Our latest article has been censored by Google News twice at this and this. Of course, this is neither a co incidence nor a technical glitch that Google is currently facing. The truth is that unaccountable, illegal and unconstitutional websites blocking, Internet censorship and e-surveillance exercise along with lack of legal framework makes Aadhar project and UIDAI very dangerous project and authority. These activities censorship and e-surveillance are supported by the draconian cyber law of India. Citizens wake up before it is too late. Meanwhile here is the controversial interview that has been censored twice.

Unique identification project (UID project) or Aadhar project of India is always portrayed as a welfare scheme. In reality, Aadhar project and UIDAI have evil intentions. In fact, Aadhar project and UIDAI are the most evil projects of India till now. What is more surprising is why this e-surveillance and big brother project has not been scrapped by the Prime Minister’s office (PMO). It is high time for us to actively protest against the Aadhar project and UIDAI before it is too late.

Censorship And E-Surveillance Makes Aadhar Project And UIDAI Dangerous

Aadhar project and UIDAI are based upon deceit and deception. There is no legal framework, no defined policies and guidelines and most importantly no procedural and civil liberty safeguards.

However, nothing can match the evil practice of websites and Internet censorship in India done by Indian government, its agencies and commercial companies operating in India. For instance, Google has been censoring critical web posts regarding Aadhar project of India and unique identification authority of India (UIDAI) for the past two or more years. Further, it has also temporarily filtered some of our posts questioning the practice of World Bank to grant unaccountable loans to countries like India.

This article has been censored by Google News twice at this and this. Of course, this is neither a co incidence nor a technical glitch that Google is currently facing. The truth is that unaccountable, illegal and unconstitutional websites blocking, Internet censorship and e-surveillance exercise along with lack of legal framework makes Aadhar project and UIDAI very dangerous project and authority. These activities of censorship and e-surveillance are supported by the draconian cyber law of India. Citizens wake up before it is too late. Meanwhile here is the controversial interview that has been censored twice.

Unique identification project (UID project) or Aadhar project of India is always portrayed as a welfare scheme. In reality, Aadhar project and UIDAI have evil intentions. In fact, Aadhar project and UIDAI are the most evil projects of India till now.

What is more surprising is why this e-surveillance and big brother project has not been scrapped by the Prime Minister’s office (PMO). In this interview of Praveen Dalal, managing partner of New Delhi based ICT Law Firm Perry4Law and a Supreme Court Lawyer, he has shared his opinion and concerns regarding Aadhar project and UIDAI.

Q 1. Is India ready for a controversial project like Aadhar?

A 1. In my personal opinion, India is not yet ready for either Aadhar Project/UID Project or Unique Identification Authority of India (UIDAI). In fact, both Aadhar and UIDAI are “Highly Undesirable” at this stage. Aadhar and UIDAI must be preceded by a Constitutionally Sound Legal Framework and Parliamentary Oversight. Both of these are missing presently making it an “Unconstitutional Project”.

Q 2. What is the process of making a constitutionally sound law in India?

A 2. Constitutionally preparation of a Legislation/Bill is the duty of Indian Government and it must be passed by the Parliament of India. In this case, an authority like UIDAI is suggesting the Bill that (UIDAI) itself is devoid of any Constitutional Validity. Indian Government must come up with its own Bill on Aadhar Project as even the Bill by UIDAI is mere “Eyewash” and does not make much difference. Even if it is passed by Parliament of India, the Unconstitutional Nature of the Aadhar Project and UIDA would remain the same.

Q-3. What are the serious concerns that have been ignored by Indian Government, UIDAI and Indian Cabinet?

A-3 I found it really surprising the way the Bill prepared by UIDAI was cleared by Cabinet and introduced in the Parliament. Many issues, including Profiling, Privacy Safeguards, Civil Liberties Protection, E-Surveillance, etc have been totally neglected by UIDAI and Cabinet and perhaps would be ignored by the Parliament of India as well.

Q 4. How do you see the present activities of Aadhar project and UIDAI?

A 4. The present exercise of taking Biometric Details of Indians is simply “Unconstitutional”. A Project and Authority without any Legal Sanction and Parliamentary Oversight cannot indulge in these activities on such a mass scale. I believe the Government of India is violating various Civil Liberties of Indian though Aadhar Project and UIDAI by making it, Directly and Indirectly, Relevant and Mandatory.

Q-5. Is Aadhar project and UIDAI still not governed by any legal framework and what are the recent developments in this regard?

A 5 Yes. Till now the position has not changed. Rather it has become worst where the District like Mysore has made UID Number Mandatory for various Public Services even though UIDAI claims it to be Optional. Practically UID never was, and never will be, Optional.

Q 6. What are the possible Civil Liberty violations that Indians can face in near future?

A 6. There are great chances that Biometric Details of Indian would be shared with Intelligence Agencies of India and Law Enforcement Agencies of India. Projects like National Intelligence Grid (NATGRID), Crime and Criminal Tracking Network and Systems (CCTNS). Central Monitoring System (CMS), etc would love to utilise these Biometric Details.

India And E-Delivery of Public Services Development Policy Loan

This is the updated version of my previous article on similar topic. E-delivery of services has been seen as an essential part of e-governance in India. However, e-governance itself is based upon good governance that also in a corruption free manner.

E-governance has the potential to eliminate corruption but in the Indian context e-governance itself has become a source of corruption. What is surprising is the fact that this is happening right in front of and under the nose of World Bank. The bigger question is whether the World Bank or Indian government is accountable for loans and grants that are never utilised for the benefit of common man in India?

Recently the World Bank and Indian government signed a loan agreement of $150 million for the e-delivery of public services in India. The loan has been granted as the e-delivery of public services development policy loan to be utilised under the national e-governance plan of India (NEGP).

Although the intentions are good yet the final outcome is not difficult to predict. India has a very poor track record of policy formulation and its implementation. For instance, policies pertaining to cyber law, cyber security, encryption, telecom, telecom security, mobile security, etc are still missing.

Further, India also has a poor track record of e-governance utilisation and providing of electronic delivery of services in India. We have no legal enablement of ICT systems in India and legal framework for e-delivery of services in India is also missing. In fact, as per e-governance experts of India, e-governance in India is dying. Without a mandatory e-governance services in India, e-delivery of services in India cannot be achieved.

According to Praveen Dalal, managing partner of New Delhi based law firm Perry4Law and leading techno legal expert of India, “The Government and Indian Bureaucrats need to change their mindset and stress more upon outcomes and services rather than mere ICT procurement. India needs a services-based approach that is not only transparent but also backed by a more efficient and willing Government. Presently the Bureaucrats and Government of India are in a “resistance mode” towards novel and effective e-governance policies and strategies and they are merely computerising traditional official functions only. This is benefiting neither the Government nor the citizens and is resulting in wastage of thousands of crores of public money and United Nations Development Programme (UNDP) and World Bank Grants amount”.

“The Governmental will and leadership is missing in India. To worsen the situation the Government of India is concentrating more upon the image rather than upon the end results. The grassroots level action is missing and the benefits of ICT are not reaching to the under privileged and deserving masses due to defective ICT strategies and policies of Indian Government. India is suffering from the “vicious circle” of defective e-governance, as the basic input .i.e. governance itself is poor. India needs a “virtuous circle” of e-governance through good governance that would have multiplication and amplification effect upon e-governance efforts of Indian Government, says Praveen Dalal.

E-delivery of public services in India is missing and World Bank is not at all interested in establishing transparency and accountability in Indian NEGP. World Bank must ensure accountability of Indian NEGP in order to show that its loans are actually meant for growth and development of Indian masses rather than benefiting few politicians and bureaucrats as is happening right now.

In these circumstance, the e-delivery of public services development policy loan would just add to the woes of Indians as this type of e-governance would be a source of corruption itself rather than removing the mass corruption existing in India. No time in the past the need for a strong and effective Jan Lokpal Act is felt more than the present circumstances where neither India nor International organisations like United Nations, World Bank, UNDP, etc are questioning the acts and omissions of Indian government.

Does World Bank Sees What Happens To Its Loans?

Loans are granted by international organisations and institutions for the development of a nation. But it is a rare occasion when such loans are actually utilised for the development of such nation. On the contrary, such loans just ensure the personal development of ministers and bureaucrats and common man never receives the benefits of such loans or grants.

Recently the World Bank and Indian government signed a loan agreement of $150 million for the e-delivery of public services in India. The loan has been granted as the e-delivery of public services development policy loan to be utilised under the national e-governance plan of India (NEGP). However, the bigger question is would this loan be utilised for the benefit of common man?

Keeping in mind the past record, the answer seems to be in negative. India has a poor track record of e-governance utilisation and providing of electronic delivery of services in India. We have no legal enablement of ICT systems in India and legal framework for e-delivery of services in India is also missing. In fact, as per e-governance experts of India, e-governance in India is dying. Without a mandatory e-governance services in India, e-delivery of services in India cannot be achieved.

According to Praveen Dalal, managing partner of New Delhi based law firm Perry4Law and leading techno legal expert of India, “The Government and Indian Bureaucrats need to change their mindset and stress more upon outcomes and services rather than mere ICT procurement. India needs a services-based approach that is not only transparent but also backed by a more efficient and willing Government. Presently the Bureaucrats and Government of India are in a “resistance mode” towards novel and effective e-governance policies and strategies and they are merely computerising traditional official functions only. This is benefiting neither the Government nor the citizens and is resulting in wastage of thousands of crores of public money and United Nations Development Programme (UNDP) and World Bank Grants amount”.

“The Governmental will and leadership is missing in India. To worsen the situation the Government of India is concentrating more upon the image rather than upon the end results. The grassroots level action is missing and the benefits of ICT are not reaching to the under privileged and deserving masses due to defective ICT strategies and policies of Indian Government. India is suffering from the “vicious circle” of defective e-governance, as the basic input .i.e. governance itself is poor. India needs a “virtuous circle” of e-governance through good governance that would have multiplication and amplification effect upon e-governance efforts of Indian Government, says Praveen Dalal.

E-delivery of public services in India is missing and World Bank is not at all interested in establishing transparency and accountability in Indian NEGP. World Bank must ensure accountability of Indian NEGP in order to show that its loans are actually meant for growth and development of Indian masses rather than benefiting few politicians and bureaucrats as is happening right now.

The loans granted by World Bank must be tied up and accountable loans. These loans must be tied up with performance and achievement and must be released in stages only. Once the first stage is accomplished satisfactorily then only the next stage loan must be given.

However, neither World Bank nor Indian government is in a mood to actually utilise the granted loans for the betterment of Indian masses. Why and for whom these loans are granted would always remain a big question.

IPR Services In India

Intellectual property rights services in India (IPRs services in India) are world known. We have professionals and firms that are world renowned in this regard.

However, today’s IPR environment has become Techno Legal in nature. IP Professionals of India must be well versed with both Technical and Legal Aspects of IPRs.

Perry4Law and Perry4Law Techno Legal Base (PTLB) specialise in Techno Legal IPR Services. Further, PTLB is also managing the exclusive techno legal IPR LPO and KPO of India.

While the IPR field is thriving upon innovation yet IPRs service providers are themselves have to be more innovative to cater the service requirements of these IP owners. PTLB manages one such resource that provides innovative IPR LPO, KPO and techno legal services to clients worldwide.

If you are interested in the techno legal intellectual property rights services in India and abroad, keep a close watch upon the IP Blog of PTLB. The Blog is covering areas like copyright, trademarks, patents, traditional knowledge, semiconductor industry, geographical indications, etc.

National Frequency Allocation Plan 2011 Of India

The draft national frequency allocation plan 2011 of India (NFAP 2011) is one of the most important and arguable plan of India. Various government departments have their own interests and concerns that are preventing formulation of a NFAP of India.

The responsibility to formulate the NFAP 2011 rests with the wireless planning and coordination wing (WPCW) department of telecommunications (DoT). WPCW had issued the draft NFAP 2011 in the third week of March upon which various inputs have been provided.

Various government departments and telecom operators have written to the DoT and expressed disagreement with the plan. DoT will send all these views to the Empowered Group of Ministers (EGoM), which will come up with the final version of the NFAP 2011.

According to Praveen Dalal, managing partner of New Delhi based law firm Perry4Law and leading techno legal expert of India, the NFAP 2011 must be legally effective and technologically sound. Presently, issues like Encryption, VOIP, Satellite Phones, Spectrum Allocation, etc are not properly addressed by Indian Government, informs Dalal.

The NFAP 2011 would be an integral part of the national telecom policy of India hence it is essential that we must have a new and effective telecom policy for India. In fact, the national telecom policy of India 2011 has already been proposed and it may cover NFAP 2011 and allied matters as well.

Let us see how effective national telecom policy of India 2011 and NFAP 2011 would finally be.

Working Group On Information Security, Electronic Banking, Technology Risk Management and Cyber Frauds Of RBI

This is the updated version of my previous article on similar topic. This article is discussing the constitution of a working group by Reserve Bank of India (RBI) to bring necessary techno legal banking reforms in India. Both technical and legal reforms have been suggested by the report of working group that if implemented by banks of India would go a long way in bringing banking reforms in India.

Now the RBI has issued a notification for the implementation of the suggestions of its working group. Banks need to ensure implementation of basic organisational framework and put in place policies and procedures which do not require extensive budgetary support, infrastructural or technology changes, by October 31, 2011. The rest of the guidelines need to be implemented within period of one year unless a longer time-frame is indicated in the circular.

In the past, RBI constituted a working group on information security, electronic banking, technology risk management and cyber frauds. The working group submitted its report in the recently upon which public inputs were invited. After analysing the public inputs, the final draft has been recently released and notified by the RBI.

RBI has also directed that all banks would have to create a position of chief information officers (CIOs) as well as steering committees on information security at the board level at the earliest. This direction was provided through the information technology vision document for 2011-17 (IT Vision 2011-17) and the recent notification of the draft report. This document has suggested many technological as well as legal reforms for banking sector of India.

RBI has recently acknowledged the risks of e-banking in India. There are many problems from which the online banking or Internet banking in India is suffering. The most important pertains to maintaining effective cyber security for banking and financial sectors of India. Similarly, there are no effective Internet banking laws in India or online banking laws in India. In the absence of stringent laws in this regard, online banking risks in India are increasing. However, of all the shortcomings, nothing can match the absence of encryption laws and standards in India. In the absence of proper encryption norms in India, e-banking in India is really insecure.

Although, RBI has been taking many far reaching and important steps yet e-banking in India still very risky. Of late, cases of phishing and banking frauds have increased tremendously in India. Further, cyber due diligence of banks in India is still a far dream. Even the directions of RBI to appoint CIOs and steering committees on information security have not yet been implemented.

Cyber security for banking and financial institutions of India is not in proper shape. Even due diligence requirements under the cyber law of India are not properly met. This has forced RBI to upgrade ATM security in India. Further, RBI has also imposed penalty upon 19 banks for non compliance with the regulatory requirements.

Indian banks are poor at cyber security policy formulation and its implementation. Cyber Security Policy is an issue that is very important for Banks of India, says Praveen Dalal, managing partner of New Delhi base ICT law firm Perry4Law and leading cyber law expert of India. With the growing use of Internet Banking, ATM machines, Credit and Debit Cards, Online Banking, etc, Banks of India must also upgrade their Cyber Security Infrastructure and establish a Cyber Security Policy, suggests Dalal.

RBI must rigorously implement the directions and suggestions made in the report of working group. Without stringent actions, the report would never be actually and practically implemented by Indian banks.

Training of Judicial Officers Of India

Judges training in India is a very important aspect of a sound judicial system. If judges are not properly trained and skilled, it may adversely affect the justice delivery system of a nation. In fact, a trained and sensitive judiciary can greatly expand the reach of access to justice to needy population.

Judges in India need to upgrade their skill from time to time. Special skill development initiatives must be undertaken in India for Indian judiciary. This is more so regarding e-courts skill development that is almost missing in India.

E-courts in India can make Indian judicial system more transparent and user friendly. Although e-courts project of India has been launched as a mission mode project under the national e-governance plan (NEGP) of India, it has failed to materialise so far. Despite spending crores of money, we are still waiting for the establishment of first e-court of India. Due to absence of e-courts skill the e-court project has still not been materialised.

Legal and Judicial Fraternity of India must be well aware of Scientific Concepts like Cyber Law, Cyber Forensics, Digital Evidencing, E-Discovery, E-Courts, Online Dispute Resolution, etc, says Praveen Dalal, managing partner of New Delhi based law firm Perry4Law and CEO of Perry4Law Techno Legal Base (PTLB). This requires good and qualitative Training and Skill Development Courses, suggests Dalal.

PTLB is providing various techno legal trainings and skill development courses to lawyers, judges, police officers, corporate executives, etc. PTLB is also providing techno legal training and education to judges in India and worldwide. PTLB is also providing techno legal trainings in India to lawyers. Even online training of judges in India is also provided by PTLB. Law ministry of India must take active help of institutions like PTLB for its various projects.

Cyber Law Skill Development In India By PTLB

In this guest column, Perry4Law Techno Legal Base (PTLB) has shared the details about its cyber law skill development initiatives. Cyber law skill development in India has still to pick pace. Cyber law skill development is also necessary these days due to growing regulatory demands for cyber due diligence. The cyber law skill development initiatives of PTLB can help all the stakeholders to meet various regulatory compliances and due diligence requirements. Read for further details and procedure to enroll for the same.

Cyber Law of India is incorporated in the Indian Information Technology Act, 2000 (IT Act 2000). It has been amended through the Information Technology Amendment Act, 2008 (IT Act, 2008). With this amendment, Cyber Law of India has become more onerous and complicated.

Stakeholders like Police, Lawyers, Judges, Corporate Executives, etc must be well aware of the Cyber Law of India. They require good and qualitative Cyber law Training and Skill Development in India. At Perry4Law and PTLB we ensure world class Techno Legal Trainings and Cyber Law Skill Development. Besides, Skill Development for other Technology Laws is also taken care of by Perry4Law and PTLB.

Perry4Law and PTLB are also in the process of writing the first and exclusive techno legal Cyber Crime Investigation Manual of India. The manual is in the final phase of preparation and it may be available to Governmental Departments and General Public after few months. The Manual is a “Must Have Guide” for Law Enforcement Agencies, Intelligence Agencies, Government Departments, Home Ministry of India, etc. In short, it would greatly help in enhancing the Cyber Crime Investigation Capabilities in India.

Cyber Due Diligence in India also requires good knowledge of Cyber Law of India. There are many Due Diligence Requirements under the Cyber Law of India that various stakeholders have to comply. Another area that requires Cyber Law Skill Development is the requirement for Cyber Due Diligence for Banks in India. In fact, to ensure proper cyber security of banking transactions and to comply with the IT Act 2000 cyber due diligence requirements, all banks now would have to create a position of Chief Information Officers (CIOs) as well as Steering Committees on Information Security at the board level at the earliest.

This is the recent direction of Reserve Bank of India (RBI) that all banks must comply with. At PTLB we provided Cyber Law Trainings to prospective CIOs and Steering Committee Members. The best part is that PTLB is the exclusive Techno Legal Online Skill Development Initiative of India and world wide. In short, the Cyber Law Skill Development in India is a major career area that must be taken seriously.

Application form for the enrollment to various Skill Development Courses, Internships and Trainings of PTLB can be downloaded from here and more details about the courses of PTLB can be found here. For all those who wish to have partnership or collaboration with PTLB, they can contact us with their detailed proposals covering the terms and conditions in details.

Online Skill Development In India By PTLB

In this guest column, Perry4Law Techno Legal Base (PTLB) is explaining about the online techno legal skill development initiative managed by it. This is the exclusive techno legal online skill development initiative of India.

Skill development in India is a major policy decision these days. India has realised the importance of a skilled and well trained workforce and this has inspired it to shift its stand from mere academic education to vocational and professional education in India. Now more emphasis has been given to technical education and skill development in India.

India is also facing a challenge of keeping the maximum population within the reach of its skill development programmes. This cannot be achieved until online education and e-learning is used in India. However, there are very few qualitative online skill development institutions in India.

We at Perry4Law and Perry4Law Techno Legal Base (PTLB) are providing exclusive Online Techno Legal Skill Development in India in fields like Cyber Law, Cyber Security, Cyber Forensics, Digital Evidencing, E-Discovery, Techno Legal LPO and KPO, E-Courts, E-Governance, Electronic Services Delivery, National E-Governance Plan (NEGP), Lawyers and Judges Training, ODR, etc.

Through world class online tutorials and trainings, good and qualitative techno legal skill development education is provided to every corner of India and world wide. These skill development courses, trainings and education are available to police officers, lawyers, judges, corporate executives, professionals, etc. There is no need to even leave the premises where the individual is working or residing. Everything can be done in an online environment.

Application form for the enrollment to various courses, internships and trainings of PTLB can be downloaded from here and more details about the courses of PTLB can be found here.

For all those who wish to have partnership or collaboration with PTLB, they can contact us with their detailed proposals covering the terms and conditions in details.