None can doubt about the utility of Electronic Delivery of Services in India. However, for “Political Reasons”, this essential requirement has always been kept at bay for one reason or other. The truth is that Indian Government does not wish to enact Electronic Delivery of Services Law for India. In these circumstances, E-Delivery of Public Services in India would still take few years as we have no Legal Framework for Mandatory E-Governance in India. There should be a Legal Framework for Mandatory E-Governance in India that provides E-Governance Services to Indian citizens as a “Matter of Right”.
Source: ICTPS Blog